PRIVACY POLICY
walkintrends
At walkintrends, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms of this Privacy Policy and our Terms of Use.
1. Personal Information We Collect
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect the following information:
- Full Name
- Email Address
- Contact Number
- Shipping & Billing Address
- Date of Birth (if provided)
- Payment Details (processed securely through payment providers)
We only collect information that is necessary to provide you with our services.
2. How We Use Your Personal Data
walkintrends uses your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Share promotional offers and marketing updates (with your consent)
- Improve website functionality and customer experience
- Analyze customer preferences to provide better product recommendations
We retain your data only as long as necessary to fulfill our services or as required by law. Once it is no longer needed, your data is securely deleted.
3. Sharing of Information with Third Parties
walkintrends values your trust and does not sell, rent, or trade your personal information to any third party.
We may share your data only with:
- Trusted payment processors
- Delivery and logistics partners
- Marketing and analytics service providers
- IT and website support providers
All third parties operate under strict confidentiality agreements and are legally obligated to protect your data.
4. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of incorrect or incomplete data
- Request deletion of your data (where legally applicable)
- Opt out of marketing communications at any time
To exercise your rights, you may contact our support team.
5. Cookies Policy
When you visit walkintrends, small files called cookies are stored on your device to improve your browsing experience.
We use:
▪ Permanent Cookies
Stored on your device for up to 12 months to remember your preferences.
▪ Session Cookies
Temporary cookies that expire when you close your browser. These help with login sessions and product filtering.
You can disable or delete cookies anytime from your browser settings.
6. Third-Party Cookies
We may use third-party analytics tools such as:
- Google Analytics
These tools collect aggregated, anonymous statistics to help us understand website performance and customer behavior. Permanent third-party cookies may be stored for up to 24 months.
7. Payment Methods
walkintrends accepts:
- Credit/Debit Card Payments
- Cash on Delivery (COD)
All online transactions are processed through secure and encrypted payment gateways.
8. User-Uploaded Images
If you upload images on our website (for reviews, support chat, or product search), we may use them to:
- Display customer reviews
- Provide better customer assistance
- Improve product search functionality
We do not use your uploaded images for any unauthorized purposes.
9. Data Security
walkintrends implements industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure.
10. Updates to This Policy
walkintrends reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.