SHIPPING POLICY

walkintrends

At walkintrends, we aim to deliver your favorite styles quickly, safely, and efficiently across Pakistan.

Please review our Shipping Policy below.


1. Shipping Coverage

walkintrends currently delivers nationwide across Pakistan.

We strive to ensure safe and timely delivery to all major cities and remote areas.


2. Order Processing Time

  • Orders are processed within 1–2 working days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During sales or high-demand periods, processing time may slightly increase.

3. Delivery Time

Estimated delivery timelines:

  • Major Cities: 2–4 working days
  • Other Areas: 3–6 working days

Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.


4. Shipping Charges

  • Standard shipping charges may apply depending on location.
  • Free shipping may be offered during promotional campaigns.
  • Shipping charges (if applicable) will be shown at checkout.

Shipping charges are non-refundable unless the return is due to our mistake.


5. Order Tracking

Once your order is dispatched:

  • You will receive a confirmation message or email.
  • Tracking details will be shared (if available).

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please ensure:

  • Someone is available at the delivery address
  • Contact number is active for courier communication

Repeated order refusals may result in account restrictions.


7. Delivery Attempts

Courier companies usually make 2–3 delivery attempts.
If the parcel is not received, it may be returned to us.

Re-shipping charges may apply for re-dispatch.


8. Delayed or Lost Shipments

If your order is delayed beyond the estimated timeframe:

  • Please contact our support team
  • We will coordinate with the courier partner to resolve the issue

walkintrends is not responsible for delays caused by courier companies but will assist you fully.


9. Damaged Parcel at Delivery

If you receive a parcel that appears damaged:

  • Please take pictures immediately
  • Report within 48 hours
  • Do not accept visibly damaged packages without noting it to the courier

10. Contact Us

For any shipping-related queries, feel free to contact our customer support team through our official website or social media platforms.

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